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Knowledgebase : Sales Inquiries
Can I purchase my own SSL certificate? If so, can I purchase it from anyone, or do I have to go through only certain vendors that you approve.
Can you transfer my websites including my files, databases and images from my previous hosting provider to your servers?
Could I have multiple domains pointing to the same site?
Do you host international domain names?
Do you accept payments via PayPal
How can I get the setup fee waived?
Can I have an option on my website where visitors signup for a free e-mail account @mydomain.com?
Do you support IMAP?
Free Trial Accounts
Do I need to go through the signup process if I decided to stay with you after the trial period?
Does my credit card get charged when I signup for a free trial account?
Toll-Free Phone Support
Do you offer 24x7 Toll-free phone support?
I live outside of US and I cannot contact you by dialing the toll-free number, Is there any direct phone number?
Can I upgrade/downgrade my hosting plan at anytime? What are the charges?
How can I upgrade/downgrade my hosting package?
Reseller Hosting Questions
Can I create unlimited accounts with my reseller package?
Can I oversell diskspace/bandwidth within my resller account?
Hardware & Network Questions
Do you have your drives configured with RAID (what level)?
Do you load balance your servers?
How long has Micfo.com been in business?
What's the background of Micfo.com?
Shoutcast, Teamspeak or similiar Service
We do not allow them on our web servers and if you wish to run them, you have to get a dedicated server for this purposes.
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