RSS Feed
Knowledgebase : Technical Inquiries > E-mail Questions
Yes, we will change MX records at no cost. Once MX records are changed, another e-mail server will handle your e-mail, you will no longer be able to send e-mail and receive it on our servers. If you have problems with e-mail after the records are changed ...
Few times some of the servers were blacklisted. This is very normal since you are unable to monitor every single customers activity at once. However the most important part is that we act very strictly with the violator once his account is found to be m...
Our abuse department is operating 24x7 and in such cases, we investigate. If the spam was launched by you, your account will remain suspended until we receive a written letter that you will no longer attempt to use our resources to reach your commercial d...
If your server's IP address is blacklisted in anti-spam database, any e-mail you send will be bounced back. Below is an example: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or m...
You can use your IP if you have dedicated IP, or use the main server IP (IP use for FTP hostname). Or you can use: SMTP: mail.yourdomain.com POP3: mail.yourdomain.com
The default e-mail account, or catchall account, is the e-mail account to which all e-mail to your domain name will go unless there is a previously created e-mail account. By default the account is set to your default username. This can be changed in the ...
This problem is usually due to the mail client — e.g. Outlook or Outlook Express. So please check these following issues and make sure it is correctly set up. 1. The incoming mail server should be correctly typed. Remedy: Go to Tools > Accounts > Mail > ...